We take pride in a vision and consistent set of values, evolved and implemented over our 50 years in world class hospitality. Our vision, ‘We Always Care’ is simple, yet a proven success in ensuring enriched experiences, not only for our guests but the invaluable team that makes the Royal Lancaster London the truly exceptional hotel that it is.
Hotel Vision
‘WE ALWAYS CARE’
Our Values
We care to be happy and about the happiness of others
We care to be true to ourselves and others
We care about the facts and facing situations
We care about being engaged in heart and mind
We care to provide an exceptional hospitality experience at every touch point
We care about performance and solutions
We care to praise and acknowledge success
We care about our environment and our future
Modern Slavery Act
Please click here to view the full Modern Slavery Act Statement.